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1. Acceptance of Terms

By accessing or using www.petlyfinder.com, you agree to these Terms and Conditions. If you disagree, please don’t use our site.

2. Products and Services

We currently offer:

  • SmartPaw – QR Code & NFC Pet Collar by PetlyFinder FurLink
  • ScanPaw – QR Code Pet Collar by PetlyFinder FurLink
    We may expand our offerings in the future. Product availability, pricing, and descriptions are subject to change without notice.

3. Orders and Payment

  • Order Acceptance: We reserve the right to refuse or cancel orders (e.g., due to stock issues or fraud concerns). You’ll be notified and refunded if this happens.
  • Pricing: Prices are in PHP and exclude shipping/taxes unless stated. Errors in pricing will be corrected, and you’ll be informed.
  • Payment: Processed securely via third-party providers. You’re responsible for providing accurate billing/shipping info.

4. Shipping and Delivery

  • Shipping times and costs vary by location. We’ll provide estimates at checkout.
  • Risk of loss transfers to you upon delivery. Report damaged items within 7 days for assistance.

5. Returns and Refunds

  • Returns accepted within [insert time, e.g., 30 days] for unused, undamaged products in original packaging.
  • Refunds issued to your original payment method after we receive the return. Shipping costs are non-refundable unless the item is defective.
  • Contact [insert contact email] to start a return.

6. Product Use

  • SmartPaw and ScanPaw are designed for pet safety. We’re not liable for misuse or failure to update collar profiles.
  • NFC/QR functionality depends on compatible devices and internet access.

7. Intellectual Property

All content on our site (text, images, logos) is owned by PetlyFinder or licensed to us. You may not copy or use it without permission.

8. User Conduct

You agree not to:

  • Use our site for illegal purposes.
  • Interfere with its functionality (e.g., hacking, spamming).
  • Post harmful or offensive content.

9. Limitation of Liability

We provide our site and products “as is.” We’re not liable for:

  • Indirect damages (e.g., lost profits).
  • Issues beyond our control (e.g., internet outages).
  • Maximum liability is limited to the amount you paid us.

10. Warranty

SmartPaw and ScanPaw come with a [insert duration, e.g., 1-year] limited warranty against manufacturing defects. Contact us for claims. Misuse voids the warranty.

11. Termination

We may suspend or terminate your access if you violate these terms, with or without notice.

12. Governing Law

These terms are governed by the laws of [insert jurisdiction, e.g., “the State of California, USA”], excluding conflict-of-law rules.

13. Changes to Terms

We may update these terms. Continued use after changes means you accept them.

14. Contact Us

Questions? Reach us at:

  • Email: support@petlyfinder.com
  • Address: Cebu, Philippines